{"id":2560,"date":"2026-04-21T16:38:20","date_gmt":"2026-04-21T16:38:20","guid":{"rendered":"https:\/\/eko-store.com\/?page_id=2560"},"modified":"2026-04-21T19:05:14","modified_gmt":"2026-04-21T19:05:14","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/eko-store.com\/en\/terms-of-service\/","title":{"rendered":"TERMS OF SERVICE \u2013 EKO STORE"},"content":{"rendered":"<h2 class=\"wp-block-heading\">1. General Information<\/h2>\n\n\n\n<p class=\"\">These Terms of Use govern the use of the website and the services provided by <strong>Eko Store<\/strong>, an online store for the sale of sanitary products. By using this website, you agree to comply with these terms.<\/p>\n\n\n\n<p class=\"\">N\u00ebse nuk pajtoheni me k\u00ebto kushte, ju lutemi t\u00eb mos p\u00ebrdorni faqen ton\u00eb.<\/p>\n\n\n\n<hr class=\"is-style-wide wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Products and Availability<\/h2>\n\n\n\n<p class=\"\">Eko Store offers sanitary products for online sale. We strive to ensure that all information (descriptions, prices, images) is accurate, but we do not guarantee that it is always free of errors.<\/p>\n\n\n\n<p class=\"\">We reserve the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">To change prices at any time<\/li>\n\n\n\n<li class=\"\">Remove or add products<\/li>\n\n\n\n<li class=\"\">Refuse or cancel orders in certain cases<\/li>\n<\/ul>\n\n\n\n<hr class=\"is-style-wide wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Orders and Payments<\/h2>\n\n\n\n<p class=\"\">By placing an order on our website, you confirm that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">The data provided are accurate and complete.<\/li>\n\n\n\n<li class=\"\">You are authorized to use the payment method.<\/li>\n<\/ul>\n\n\n\n<p class=\"\">Eko Store reserves the right to refuse or cancel an order in the event of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Pricing errors<\/li>\n\n\n\n<li class=\"\">Payment issues<\/li>\n\n\n\n<li class=\"\">Suspicion of fraud<\/li>\n<\/ul>\n\n\n\n<hr class=\"is-style-wide wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Shipping and Delivery<\/h2>\n\n\n\n<p class=\"\">We strive to process and ship orders as quickly as possible. Delivery time may vary depending on the location and logistical conditions.<\/p>\n\n\n\n<p class=\"\">Eko Store is not responsible for delays caused by third parties (carriers, external factors, etc.).<\/p>\n\n\n\n<hr class=\"is-style-wide wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Returns and Refunds<\/h2>\n\n\n\n<p class=\"\">Customers have the right to request a return or refund under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">The product must be unused and in its original packaging.<\/li>\n\n\n\n<li class=\"\">The request must be made within 3 days of receiving the product.<\/li>\n<\/ul>\n\n\n\n<p class=\"\">Sanitary products may have return restrictions for hygiene reasons.<\/p>\n\n\n\n<p class=\"\">Return costs may be covered by the customer, except in cases where the product is defective or the error is on our part.<\/p>\n\n\n\n<hr class=\"is-style-wide wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Liability<\/h2>\n\n\n\n<p class=\"\">Eko Store is not responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Indirect or consequential damages resulting from the use of products.<\/li>\n\n\n\n<li class=\"\">Improper use of products by the customer<\/li>\n<\/ul>\n\n\n\n<p class=\"\">The use of products is entirely at the customer\u2019s own risk and responsibility.<\/p>\n\n\n\n<hr class=\"is-style-wide wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Intellectual Property<\/h2>\n\n\n\n<p class=\"\">All content on this website (texts, logos, images, design) is the property of Eko Store and may not be used without prior permission.<\/p>\n\n\n\n<hr class=\"is-style-wide wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Privacy<\/h2>\n\n\n\n<p class=\"\">The use of personal data is governed by our website\u2019s Privacy Policy.<\/p>\n\n\n\n<hr class=\"is-style-wide wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Changes to the Terms<\/h2>\n\n\n\n<p class=\"\">Eko Store reserves the right to change these terms at any time. Changes take effect immediately upon being published on the website.<\/p>\n\n\n\n<hr class=\"is-style-wide wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Applicable Law<\/h2>\n\n\n\n<p class=\"\">These terms are governed by the laws in force in the Republic of Kosovo. Any dispute will be handled by the competent courts of Kosovo.<\/p>\n\n\n\n<hr class=\"is-style-wide wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Contact<\/h2>\n\n\n\n<p class=\"\">For any questions or concerns, you can contact us at:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Email: info@eko-store.com<\/li>\n\n\n\n<li class=\"\">Phone: +383 44 118 578<\/li>\n<\/ul>\n\n\n\n<p class=\"\"><\/p>","protected":false},"excerpt":{"rendered":"<p>1. T\u00eb P\u00ebrgjithshme K\u00ebto Kushte t\u00eb P\u00ebrdorimit rregullojn\u00eb p\u00ebrdorimin e faqes s\u00eb internetit dhe sh\u00ebrbimeve t\u00eb ofruara nga Eko Store, nj\u00eb dyqan online p\u00ebr shitjen e produkteve sanitare. Duke p\u00ebrdorur k\u00ebt\u00eb faqe, ju pranoni t\u00eb respektoni k\u00ebto kushte. N\u00ebse nuk pajtoheni me k\u00ebto kushte, ju lutemi t\u00eb mos p\u00ebrdorni faqen ton\u00eb. 2. Produktet dhe Disponueshm\u00ebria [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2560","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>KUSHTET E P\u00cbRDORIMIT \u2013 EKO STORE - Eko Store<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eko-store.com\/en\/terms-of-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KUSHTET E P\u00cbRDORIMIT \u2013 EKO STORE - Eko Store\" \/>\n<meta property=\"og:description\" content=\"1. 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